The upper post of our Cat Poles can be adjusted by -/+ 30mm on the selected height.

Our Cat-pole can be customised to fit most ceiling heights in Australia.

We are working to add more parts and sell them separately in the future, so you can customise your own cat pole for any height.

Orders are usually dispatched within 1-2 business days, and delivery usually takes 2-7 business days

For more information, check out our Shipping Policy

Please get in touch with us asap and we’ll do our best to assist you.

If orders have already been dispatched, we can make a request with our delivery service provider. However, it is not a guarantee so please make sure the delivery address is correct before completing your order.

You cannot make changes to your order once you have checked out. However, if you do wish to change or add to your order, please let us know asap and we’ll amend your order if it hasn't been dispatched.

If your orders have already been dispatched, check out our Returns and Refunds

Payments can be made via Stripe or Paypal when processing your order.

Bank transfer and payment links are also available at request.

You can reach us on Instagram

or email us at namuforpets@gmail.com

Click here to read our policy