Returns and Refunds

We accept returns if the item(s) are in its original packaging and in its original condition, have proof of purchase and return shipping costs are covered by the buyer.

If the goods you have received are faulty or incorrect please get in touch asap and we’ll do our best to replace or refund the item(s). 

Please note, If customers do not contact us within 30 days upon receiving the goods, we will not be accepting returns or be held responsible for any damages.

Cancellation, change of address are available if the goods have not been dispatched, so please get in touch with us within 24 hours.

Contact us at namuforpets@gmail.com