Shipping Policy

Shipping within Australia

Orders are dispatched within 1-2 business days

All orders will be provided with a tracking number to help you keep track of your order. 

Delivery usually takes 2-7 business days, but if you believe your order has not arrived in time, please let us know and we’ll try our best to follow up with our delivery service provider.

Cancellation, change of address, and refunds are available if goods have not been dispatched- so please get in touch within 24 hours.

Contact us at namuforpets@gmail.com

International shipping

International shipping is currently unavailable :(

*Due to the recent Covid outbreaks, the demand for delivery services are higher than usual and shipping may take longer than usual